Personnel who wanta contract for a specific Business Task, such as payroll, human resources (HR) or accounting, to a third-party service provider.
Companies which require services outsourced either the industry-specific or the demand-specific.
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Business process outsourcing (BPO) is the contracting of a specific Business Task, such as payroll, human resources (HR) or accounting, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain their position in the marketplace.
Тhe BPO offerings can be separated into two major categories. These categories inbuilt offerings that can be leveraged across specific industries and demand specific industry vertical process knowledge.
Тhe Back Office Services and all internal business functions included as data entry, data management, surveys, payment processing, accounting support.
The Front Office Services deal with customer interactions as telemarketing, customer service, technical support, appointment scheduling, inbound and outbound sales, market research.
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